Terms and Conditions

Website: https://lausten-lehrmann.com/
Last updated: 20 October 2026

  1. About Us

This website is operated by Lausten Lehrmann, an award-winning Chartered Building Consultancy providing professional surveying and building consultancy services.

In these Terms and Conditions, “we”, “us” and “our” refer to Lausten Lehrmann. “You” and “your” refer to any person accessing or using our website.

Business details to confirm before publication:

  • Legal business name: Lehrmann London Limited
  • Registered office or business address: 65-69 Lots Road, Chelsea, London SW10 0RN
  • Company registration number: 06615292
  • Email: info@lausten-lehrmann.com
  • Telephone: 0208 0874 515 
  1. Acceptance of These Terms

By accessing or using this website, you agree to comply with these Terms and Conditions. If you do not agree with these terms, please do not use the website.

These terms govern your use of the website only. Separate terms of engagement or appointment may apply when you instruct us to undertake surveying, inspection, consultancy or other professional services.

Where separate terms of engagement apply, they will set out the specific services to be provided and the conditions governing that appointment.

  1. Use of Our Website

You may use this website for lawful purposes, including learning about our services, making enquiries and requesting quotations.

You agree not to:

  • Use the website for any unlawful, fraudulent or misleading purpose.
  • Attempt to gain unauthorised access to the website, its server or associated systems.
  • Introduce viruses, malicious software or other harmful material.
  • Interfere with the operation, security or availability of the website.
  • Copy, reproduce or commercially exploit website content without permission, except where permitted by law.

We reserve the right to restrict access to the website where we reasonably believe that these terms have been breached.

  1. Information on This Website

We aim to ensure that the information published on this website is accurate, current and useful. However, the content is provided for general information purposes only.

Website content may be updated, amended or removed without notice. We do not guarantee that every page or item of information will always be complete, accurate or up to date.

Information on this website does not constitute a formal survey report, valuation, professional opinion, legal advice, structural assessment or other specific professional recommendation.

You should contact us to discuss your individual circumstances before relying on information for a particular property, project or dispute.

  1. Our Professional Services

Lausten Lehrmann provides a range of building consultancy and surveying services, which may include:

  • Building surveys and RICS Home Surveys.
  • Party Wall surveying for Adjoining Owners.
  • Boundary surveys and boundary dispute support.
  • Topographical and measured building surveys.
  • Drone surveys and inspections.
  • Dilapidation surveys and reports.
  • Structural engineering services.
  • Planning and Listed Building advice.
  • Project management and Design & Build services.
  • Other property and building consultancy services.

The availability and scope of individual services will depend on the requirements of the project, the property, our expertise and the terms agreed with the client.

Descriptions on this website are general summaries and do not constitute a commitment to undertake a particular service or achieve a particular outcome.

  1. Quotations and Appointments

Any quotation or proposal we issue will be subject to its stated validity period, scope and conditions.

A website enquiry or request for a quotation does not, by itself, constitute a confirmed appointment.

Before professional work begins, we may require written confirmation of your instructions and acceptance of our relevant terms of engagement.

Those terms may specify:

  • The identity of the client.
  • The property or project concerned.
  • The scope and purpose of the services.
  • The inspection arrangements and any limitations.
  • Fees, expenses and payment terms.
  • The intended recipients and permitted use of reports.
  • Relevant professional responsibilities and liability provisions.
  • Cancellation arrangements and other applicable conditions.

We reserve the right to decline an instruction where we cannot appropriately undertake the work.

  1. Fees and Payment

Fees for professional services will be set out in the relevant quotation, proposal or terms of engagement.

Unless otherwise agreed in writing, payment arrangements, due dates, expenses and any applicable taxes will be specified in the relevant appointment documentation.

If you instruct us to undertake work, you agree to pay the fees properly due under the agreed terms.

Any cancellation charges or additional fees must be governed by the applicable appointment terms and any relevant legal requirements.

  1. Survey Reports and Professional Advice

Survey reports, drawings, photographs, assessments and other professional documents are prepared for the client and purpose identified in the relevant appointment.

Unless we expressly agree otherwise in writing, you must not assume that a report or other professional document may be relied upon by another person or used for a different purpose.

Our inspections and reports are subject to the agreed scope, access arrangements, visible conditions and any limitations identified in the report.

A visual inspection may not reveal concealed defects or matters requiring specialist testing, opening-up works or further investigation.

Where we identify concerns that fall outside the agreed scope, we may recommend further investigation or advice from an appropriately qualified specialist.

  1. Party Wall Services

Our Party Wall service is specifically directed towards Adjoining Owners affected by neighbouring building works.

The precise role, responsibilities and statutory duties of a Party Wall Surveyor depend on the appointment and the Party Wall etc. Act 1996. A surveyor appointed under the Act must comply with the applicable statutory duties, including the requirement to act impartially when carrying out those duties.

Information on this website is general in nature and does not determine whether the Act applies to a particular project or what action an individual owner should take.

Specific advice and services will be subject to the agreed appointment and the circumstances of the matter.

  1. Intellectual Property

Unless otherwise stated, the content of this website is owned by or licensed to Lausten Lehrmann. This may include text, graphics, photographs, illustrations, logos, branding, page designs and other materials.

You may view and print reasonable extracts for your personal, non-commercial use.

You must not reproduce, distribute, modify, publish or commercially exploit website content without our prior written permission, except where permitted by applicable law.

Third-party names, logos and trademarks remain the property of their respective owners.

  1. Links to Other Websites

Our website may contain links to third-party websites for information or convenience.

We do not control those websites and are not responsible for their content, availability, security or privacy practices.

The inclusion of a link does not necessarily imply endorsement of the linked website, its products or its services.

You access third-party websites at your own risk and should review their applicable terms and privacy notices.

  1. Website Availability and Security

We aim to keep the website available and functioning properly. However, we do not guarantee uninterrupted access or that the website will always be free from errors, technical issues or harmful components.

We may suspend, restrict or modify the website for maintenance, security, operational or other reasonable purposes.

Nothing in these terms excludes any liability that cannot lawfully be excluded.

  1. Limitation of Liability

To the extent permitted by law, we shall not be liable for losses arising solely from your use of, or reliance on, general information published on this website without a specific professional appointment.

This clause does not exclude or limit liability for professional services where such liability arises under a separate appointment or applicable law.

Nothing in these Terms and Conditions excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

Any limitation of liability relating to professional services must be set out in the applicable terms of engagement and comply with relevant legal and professional requirements.

  1. Privacy and Cookies

We handle personal information in accordance with our Privacy Policy and applicable UK data protection legislation.

Our use of cookies and similar technologies is explained in our Cookie Policy. Where required, we will seek consent before using non-essential cookies or similar technologies.

Please read these policies for further information about how we collect, use and protect personal information.

Links to add:

  • Privacy Policy: https://lausten-lehrmann.com/privacy-policy
  • Cookie Policy: https://lausten-lehrmann.com/cookie-policy
  1. Complaints

We aim to provide a professional service and take concerns seriously.

If you have a complaint about our website or services, please contact us using the details provided on our Contact page.

Complaints concerning professional services will be handled in accordance with our Complaints Handling Procedure and any applicable professional requirements.

Our Complaints Handling Procedure should be made available to clients in accordance with the relevant requirements.

  1. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our website, services, business operations or legal requirements.

The latest version will be published on this page with the revised “Last updated” date.

We recommend checking this page periodically.

  1. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

  1. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales.

Subject to any mandatory legal rights or rules that apply, disputes relating to these terms or your use of the website will be subject to the jurisdiction of the courts of England and Wales.

  1. Contact Us

If you have any questions about these Terms and Conditions, please contact:

Lausten Lehrmann
Chartered Building Consultancy
RICS Regulated Surveyors

Website: https://lausten-lehrmann.com/
Email: info@lausten-lehrmann.com
Telephone: 0208 0874 515 
Address: 65-69 Lots Road, Chelsea, London SW10 0RN